They have different architectures, chips, etc. Health Check uses it's own rules, which you can't change, but again I'm not surprised that it finds different things on a desktop computer than a laptop/tablet. Your Second post is talking about Health Check. Health Check will still find and clean it though. If you don't want to see it again in Custom Clean then you could pull the pathname up again in CCleaners results right-click on it and 'Add to exclude list', Custom Clean will will then ignore it (so it won't be being cleaned). You would have to track down what app was creating it.Īs well as browsers, it could be the 'news & interests' app, or possibly a 'Live Tile', or Possibly File Explorers search function (which can/does search the web), or possibly Outlook, or possibly. In your first post you were using Custom Clean and were seeing a file that kept coming back on the desktop computer but not on the Surface Pro, that was the 'suggestedsites' wherever that was coming from, and it's quite likely you could be getting that on one machine but not the other. You are talking about 2 different things here. Any ideas why I get two different reports and how I can eliminate this IE file on my desktop and keep it from returning? When I run custom clean on my SurfacePro it comes back "0" after running CCleaner. I run the same version of CCleaner on my SurfacePro7 running the same version of Windows 10 but do not get this custom clean message. When I click on the IE Temp Files description in CCleaner I get the following description: "C:\Users\Ken\AppData\Local\Microsoft\Windows\INetCache\Low\Suggestedsites.dat" (BTW my Windows user name is "Ken") I search for this file, showing hidden files also, but cannot find it. I have tried to wipe temporary files directly in IE but they are still there in CCleaner. The same report shows up under "Windows" and "Applications" in custom clean. When I attempt to analyze for a custom clean I am told that IE Temporary Internet Files has 5121k in one file.
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